Overview Salesforce training online by SAAG Tech is curated by industry professionals and will help you prepare for the Salesforce Administrator Exam (CRT 101) and the Platform App Builder (CRT 403) certification exam. In this Salesforce course, you will learn how to customize your application including page layouts, fields, tabs, and business processes, create a secure Salesforce environment, maintain and import clean data, create high-value reports and dashboards, and set up workflow automation. Skills You will Learn
- Declarative & Programmatic Options
- Meta-data Driven Architecture
- Multi-tenant Architecture
Course Topics
- What is Cloud Computing
- Service and Deployment models in the Cloud
- Market situation
- Cloud Ownership
- Introduction to SF1 and Force.com Platform
- Declarative & Programmatic Options in Force.com
- Meta-data Driven Architecture
- Multi-tenant Architecture
- Business and IT benefits
- Use of SF1
Skills Covered
- Salesforce objects and fields
- Data management
- Salesforce security controls
- Application lifecycle
- Validation and workflow rules
- Sales and service cloud
Minimum Eligibility Bachelor’s Degree with 50% or equivalent passing marks. Prior coding knowledge recommended. Course Duration: 40 Days
Also you will benefit:
- Interview Questions
- Soft Skills
- 100% Placement
Job Role: Salesforce Consultant, Salesforce Administrator, Salesforce Developer
CRM CONCEPTS
- What is CRM?
- Common business issues faced by companies today
- How CRM can help?
- What CRM brings to business?
- Evolution of CRM
- Business value of CRM
- What CRM means to you as a user?
- Customers benefiting from CRM
- A view of available of CRM products from IT industry
- Compare Salesforce.com CRM with other CRM products
SALESFORCEAdministration
Sales Cloud Concepts
- Home page, Tabs, Apps, Tab Home Pages, Record, Detail Page, Related lists and Sidebar
- Understanding Leads and Opportunities
- Adding A Lead
- Adding An Account
- Edit An Account Record
- Adding A Product To An Opportunity
- Sales ID
- Adding A Task
- Connect To Microsoft Outlook
- Web to lead
- Web to case
- Assignment Rules
- Auto response Rules
- Sales automation
- Converting A Lead
- Team Contacts
- Adding An Opportunity
- Adding A Contact
- Creating A View
- Activity History
Standard SFDC Applications
- Salesforce CRM Content
- Chatter
- Salesforce Knowledge
- Entitlements & Service Contracts
- Salesforce Answers
- Salesforce Mobile
- com Sites
Sales force.com Overview
- Overview of products
- Sales cloud and jigsaw
- Service cloud and Remedyforce
- Social Chatter and Radian6
- Custom Force.com, Database.com, Heroku
- App exchange
- Editions and pricing
Security
- User Security and Authentication
- Session Security Network
- Security Security Tokens
- Data Security
Standard Objects
- Account
- Person Account
- Contact
- Lead
- Campaign
- Opportunity
Managing Users
- Profiles
- Roles
- Groups
- Queues
- Permission Sets
Securing and Sharing Data
- Object-Level Security
- Field- Level Security
- Record-Level Security
- Field Accessibility
- Record Types
Automate Business Process with Workflow Developing Approval Processes
- Formulas
- Syntax
- Object Formulas
- Where Do I Use Them?
- Workflows &Business Rules
- Visualforce
- Limitations
- Best Practices
- Predefined Function and experiment
Using Analytics
- Running Dynamic Reports
- Custom Report Types
- Dashboards
- Analytic Snapshots
Overriding Link, Tabs and Label Sending Mass Email Importing Data
- Import Data wizard
- APEX Data Loader
- From Command Prompt
Monitoring your Org
- Debug Logs
- Email Logs
- Login History
- View Setup Audit Trail
- Time-based Workflow
- Scheduled Job
- Outbound Messages
- Apex Job Queue
- Import Queue
- Mass Email Queue
- Case Escalation Rule Queue
- Entitlement Process Queue
- Bulk Data Load Jobs
Salesforce Development
- Enable Developing mode
- over View about Developer Console
- Installing Eclipse
- Overview about using eclipse and options
- Installing ant and Maven in the eclipse
OOPS(Object-oriented programming)
MVC Architecture
- Comparision of MVC to SalesForce APPS
- OOPS Basics
- Lexical
- Tokens
- Identifiers
- Varaibles
- Data Types
- Methods
- Access Modifiers
- Comparission between Method/Function and Procedure
- Classes
- Creation of Variables
- Getter Methods
- Setter Methods
- Creation of Methods
- with Sharing
- With Out Sharing
- Creation of Objects
- Reference Variables
- Constructors
- Class Scope
- Static Variables
- Static Methods
- Static Blocks
- Final Variables
- Final Static Variables
- Arrays
- Advantages and Disadvantages of Arrays
Apex
- Collections
- List Class and Methods
- Set Class and Methods
- Map Class and Methods
- Select Option Class
. SOQL (SalesForce Object Query Language)
- Group By
- Having
- Limit
- Offset
- Update Lock
- Parent to Child object Query
- Child to Parent object Query
- Aggregate Result
- Compression of Database. Query and static query
- Governing limits for SOQL
- DML operations
- Database. DML operations
30 Compression of DML with Database.DML
- Database. Save Point
- Database. Rollback operations
- Inheritance in Class
- Overriding classes
- Working with workbench
35.Writing a test classes
36.SOQl Governing limit
37.DML governing limit
- DML on No . of records
- Future Methods
- Setup Objects
- Non Setup Objects
- Mixed DML exception
- 44. Batch Apex
- Email Services
- Schedule Apex
- Triggers
- Meta data API
58.Wrapper Class
Visualforce :
1.Create VF Page
- Using Url
2.Using Developer Console
3.Using Eclipse
4.Using Standard Navigation
2.Printing Static data
3.Binding the global data on VF page
4.Global Objects in VF page
- Apex:PageBlock
- Apex:PageBlockSection and apex :PageBlockSectionItem
7.Input Components
1.InputText
2.InputField
3.InputHidden
4.IinputSecret
5.InputTextArea
6.InputCheckbox
8.Output Components
1.OutputText
2.OutputLabel
3.OoutputField
9.Creating Custom Account object Edit Page
10.Creating Custom Object Detail page
11.CSS in VF page
12.JavaScipt in VF page
13.Jquery in VF page
14.Ajax in VF page
15.AutoLookup functionality using Ajax and Jquery
16.List Views
1.PageBlockTables
2.Data Tables
3.Data List
17.Enhanced list view
18.Insert,Include and define
19.Panel Grid,Panel group ,output panel
20.SelectList,Selectoption,SelectOptions
21.Establishing Connection between Apex and VF page using Controller
22.Custom Picklistfied using SelectOption
23.Action Support ,ActionFunction,Action Pooling
24.Remote method invocations
25.Soap call form VF pages
26.Charts and Dashboard using VF page
27.PDF pages
28.Visualforce custom Components
29.Apex pagination
30.Data transfer between the pages
31.Controller and Extentions
32.Overidding the Standard buttons and links
33. SControllers